Service Advisor


Seeking a Service Advisor who is customer service oriented to join their team. This is a full-time position with company benefits.

Role Expectations:

  • Dealership first-line customer relations and service representative with the main goal to EXCEED our Customer’s Expectations
  • Communicate with customers,and document requests and concerns in work orders
  • Work with technicians to relate workorder and timeline to customer
  • Provide quotes to customers, manage work orders through the day, and keep customers informed of vehicle status

Requirements:

  • High school diploma
  • Customer Service experience
  • Mechanical knowledge
  • Drivers’ Licensewith clean driver’s abstract

Our ideal candidate will have strong computer skills and troubleshooting skills, along with strong attention to detail and able to quickly respond in situations. Our customers must be your priority and dealt with professionally andtactfully in person andin writing.

Resumes to be sent to: donna@hannagm.com

Technician


Seeking an JourneymanAutomotive Technicianora3rdor 4thyear Apprentice Automotive Technician to join their team. We offer a great working environment with a modern, clean 10 bay shop, the latestequipment and technology.

Role Expectations:

  • Perform work specified on work orders
  • Test-drive vehicles, and use diagnostic tools
  • Diagnosis, maintaining, and repairing vehicle automotive systems including Gas and Dieselengine, transmission, electrical, suspension, brakes, air conditioning etc
  • Direct communication with Service Advisor to ensure customers are informed of any additional servicing including timeline
  • Ensure quotes are completed correctly
  • Strong attention to detail, organized and tidy

Requirements:

  • GM Training-preferred
  • Drivers’ Licensewith clean driver’s abstract
  • A winning attitude and the ability to work well with others

The ideal candidate will have strong computer skills and troubleshooting skills, along with strong attention to detail and be able to quickly respond in situations. Our customers must be your priority and dealt with professionally and tactfully.

We offer a strong compensation package, and benefits.

Resumes to be sent to: donna@hannagm.com

Shop Foreman


Are you looking for a relaxed place to live with a great work and life balance? We are looking for a working Shop Foreman to join the Hanna Motor Product’s team.

Come work in a state of the art facility and help us grow our shop productivity. Reporting to and working closely with the Service Manager, the Shop Foreman will be responsible for the overall productivity and quality of the Service department. This includes technical service supervision and guidance, customer service management, warranty

Responsibilities:

  • Have own bay and will still be working on customer’s vehicle
  • Shop repair quality
  • Productivity and efficiency
  • Technical service supervision and guidance
  • Customer service / quality control
  • Warranty and repair management
  • Assist other technicians with diagnostics when needed
  • Oversee shop tools and equipment
  • Assessing and managing shop comebacks
  • Verifying and confirming the completion of road tests
  • Shop safety assurance

Requirements:

  • Red Seal
  • GM Training – preferred
  • Strong electrical diagnosing
  • Drivers’ License with clean driver’s abstract

he successful candidate will be a proven leader with a customer service focus and must possess the knowledge and skills to perform in a management capacity in the absence of the Service Manager. Related technical experience, strong staff relations, and the ability to multi-task is required.

For further information please contact Brian Panchiv @ 1-403-854-4427

Please forward resumes to: donna@hannagm.com


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